Solo Learning Success Stories
A Children’s Medical Center IS Training
When a children’s medical center in a major city underwent its routine annual clinical system upgrade, it was anything but routine.
In addition to the standard annual Cerner Millennium software application upgrade, the innovative 406-bed children’s hospital participated in the Alpha implementation of Cerner’s CareMobile, a hand-held, point-of-care solution that uses bar codes on the patients’ identification wristbands to track medication administration and online clinical documentation.
This advanced technology aids patient safety by ensuring the right medication was administered at the correct dosage to the right child at the right time.
The impact these integrated technologies had on the day-to-day operations and patient care was far-reaching and required a substantial workflow change in many departments.
Third-Largest Energy Company in the United States
Situation
An international, integrated energy company headquartered in Houston, Texas, needed an outside training resource. Operating in more than 40 countries, it is the third-largest energy company in the United States with approximately 38,400 employees worldwide. It is known worldwide for its technological expertise in deepwater exploration and production, reservoir management and exploitation and 3-D seismic technology.
The Houston based legal department, which serves their business services division boasts more than 150 employees and supports the business service sectors of finance, IT and administration within the global company. With several employees who had varying degrees of skills with their computer and technical knowledge, a comprehensive program needed to be created to address each person’s experience level and increase their performance. The energy company had looked for an outside training resource and found Solo Learning to be the most professional and experienced.
Houston’s Largest Privately Held Real Estate Company
Situation
Houston’s largest privately held real estate company manages more than 200 contiguous acres of land real estate. In business for more than 50 years, this three-billion dollar company has seen explosive growth. As the company expanded, it created the dire need for an efficient process to train the consistently growing staff.
A Large Non-Profit Public Health Institute
Situation
A large non-profit public health institute dedicated to maximizing positive health conditions in the state’s communities through collaboration, scientific inquiry and applied expertise needed to reach a broad audience with their information and online classes. However, they lacked an effective way to teach their expansive audience.
Major City’s School District
As technology continues to unfold, the need for constructive computer training swells. The challenge, however, is creating documentation that helps participants remember what they’ve learned, past the class sessions.
Anyone who has taken a computer-training course knows that everything seems so much easier when the instructor is giving step-by-step directions in class. Back at the office or home computer – it all becomes a blank.
With over 300 campuses, a major city’s school district had an especially demanding need for its faculty to be proficient in Microsoft Word, Excel and Access. To facilitate that need, the district created a professional development department to organize a series of computer training courses.
One of the Largest American-Owned Companies
A multinational conglomerate in the wine and spirits business is a diversified producer and marketer of high quality consumer products. Headquartered in Louisville, Kentucky, this company employs more than 6,700 people in the U.S. and abroad. They produce and market many of the most well-known and best-loved wines and spirits in the world.
Situation
This large company was seeking an LMS that would need to deploy on a rapid timeline. The LMS deployment would affect all subsidiary companies and employees. They researched multiple LMS providers nationally. Their selection committee narrowed their choices down to two providers and conducted a ‘head to head’ review, which yielded a clear winner from a functionality and price perspective. Solo Learning was seven-times less the cost of the other finalist.
Major University’s IT Department
The number one benefit of technology is potential; but when it is difficult or confusing to tap into that potential, we call the superheroes of the technology world: the IT help desk.
At the university, the IT help desk, among other things, assists staff, students and faculty with making pivot tables, operating Microsoft applications and using other software. With an extraordinary amount of support given over the phone, the staff at the desk spends 80 percent of its efforts answering calls and the other 20 percent responding with walk-in support.